Privacy Policy
This Privacy Policy is intended to help you understand what data we collect, why we collect it, and how we use it. We encourage you to read this policy carefully, as it is important for your understanding and trust.
1. Access and Subscription
To access services on AstroGaneshaOnline.com (website and mobile application), users may be required to register or log in. Certain features or services may operate on a paid or subscription basis, requiring an active subscription or wallet balance to access premium offerings such as astrology consultations, chat, call, or video services.
2. Information Collection and Use
While using our services, we may collect personally identifiable information to provide a better and personalized user experience. This may include:
- Full Name
- Email Address
- Phone Number
- Address
- Gender
- Date of Birth
- Location
- Profile Picture
This information is collected for purposes such as account management, consultation services, communication, customer support, and improving user experience.
The information collected is retained and used strictly in accordance with this Privacy Policy.
3. Permissions Required
The AstroGaneshaOnline app may request the following permissions:
- Camera – For video consultations
- Microphone / Audio Access – For voice and video calls
- Contacts (READ_CONTACTS / WRITE_CONTACTS) – If required for referrals or contact-based features
- Location (ACCESS_COARSE_LOCATION) – For location-based personalization
- Device Permissions:
- INTERNET
- ACCESS_NETWORK_STATE
- RECEIVE_BOOT_COMPLETED
- VIBRATE
These permissions are used solely for app functionality and user experience enhancement.
4. Third-Party Services
Our platform may integrate with trusted third-party services that may collect information for analytics and operational purposes. These may include:
- Google Play Services
- Google Analytics for Firebase
We recommend reviewing their respective privacy policies to understand how they process your information.
5. Log Data
In case of an app error or technical issue, we may collect Log Data, including:
- IP address
- Device name
- Operating system version
- App configuration
- Usage time and date
- Diagnostic information
This data is used only for troubleshooting and improving app performance.
6. Cookies
AstroGaneshaOnline.com may use cookies or similar technologies through integrated third-party tools to improve user experience and service quality.
You can choose to accept or refuse cookies through your browser settings. Some features may not function properly if cookies are disabled.
7. Service Providers
We may employ third-party companies or individuals to:
- Facilitate our services
- Provide services on our behalf
- Perform service-related tasks
- Analyze service usage
These third parties may have limited access to personal information solely for performing assigned tasks and are obligated not to disclose or misuse it.
8. Data Security
We value your trust in providing your personal information and use commercially acceptable measures to protect it. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Links to External Sites
Our services may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or policies of those external websites.
Users are encouraged to review the privacy policies of third-party sites they visit.
10. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
If we discover that personal data from a child under 13 has been collected, we will promptly remove it. Parents or guardians may contact us regarding such concerns.
11. Payments
For paid services, we use secure third-party payment gateways and processors.
We do not store or directly process your payment card or banking information. Payment-related information is handled according to the policies of the respective payment providers.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.
Users are encouraged to review this page regularly.
13. Effective Date
This Privacy Policy is effective as of 2026-05-20
14. Contact Us
If you have any questions, concerns, or suggestions regarding this Privacy Policy, please contact us:
- 📞 Phone: +91 91259 99333
15. App & Website Owner
AstroGaneshaOnline.com is owned and operated by:
INDRODEEP BANERJEE
Terms & Conditions for AstroGaneshaOnline.com
By downloading, accessing, or using the AstroGaneshaOnline.com mobile application or website, you automatically agree to these Terms & Conditions. Please read them carefully before using our services.
If you do not agree with any part of these terms, please discontinue use of the platform.
1. Intellectual Property Rights
Users are not permitted to:
- Copy or reproduce the app or website
- Modify or create derivative works
- Attempt to extract source code
- Reverse engineer any part of the platform
- Use trademarks or branding without permission
All intellectual property rights, including trademarks, copyrights, design elements, and database rights, remain the exclusive property of:
INDRODEEP BANERJEE
2. Acceptance of Privacy Policy
By using AstroGaneshaOnline.com, you also agree to the associated Privacy Policy governing data collection and usage.
3. Service Availability & Modifications
We strive to provide useful and reliable services. However:
- We reserve the right to modify or discontinue features at any time
- Certain services may become paid or subscription-based
- Changes may occur without prior notice
4. User Responsibility & Security
Users are responsible for:
- Maintaining device security
- Protecting account credentials
- Ensuring authorized access to their accounts
We strongly discourage rooting or jailbreaking devices, as doing so may compromise security and affect app performance.
5. Third-Party Services
Our platform may integrate third-party services such as:
- Google Play Services
- Firebase Analytics
These services operate under their own Terms & Conditions and Privacy Policies.
6. Internet Connectivity
Certain features, including chat, call, and video consultation, require an active internet connection.
Users are responsible for:
- Mobile data usage charges
- Roaming fees
- Network-related costs charged by their service provider
7. Device Responsibility
AstroGaneshaOnline.com is not responsible for service interruptions caused by:
- Low battery
- Device malfunction
- Unsupported operating systems
- Poor internet connectivity
Users are responsible for maintaining a compatible and functional device.
8. Limitation of Liability
While we aim to provide accurate and uninterrupted services, we do not guarantee:
- Continuous availability
- Accuracy of third-party information
- Specific outcomes from astrology consultations
Astrology guidance is provided for informational purposes only.
We shall not be held liable for any direct or indirect losses arising from app usage.
9. Updates & Termination
- The app may require periodic updates for continued use
- Compatibility with all Android versions is not guaranteed
- We reserve the right to suspend or terminate services at any time without notice
Upon termination, users must discontinue use and uninstall the application.
10. Changes to Terms & Conditions
We may update these Terms & Conditions periodically. Updated versions will be posted on this page.
Continued use of the platform after changes constitutes acceptance of the revised terms.
11. Effective Date
These Terms & Conditions are effective as of 2026-05-20
12. Contact Us
For any questions or suggestions regarding these Terms & Conditions, please contact:
- 📞 Phone: +91 91259 99333
13. Owner Information
AstroGaneshaOnline.com is owned and operated by:
INDRODEEP BANERJEE